HJ
Henry J

1 reviews | Active since Dec 2014

09 Dec 2021, 08:58

*** SERVICE VODACOM (AGAIN AND AGAIN)

vODACOM HAS REALLY BAD SERVICE.

IM GETTING PHONE CALLS FROM VVM AND LOOKING AT MY EMAILS I HAVE NO CORRESPONDENCE THAT THERE IS SOMETHING WRONG WITH MY ACCOUNT. MY CONTRACT TERM IS OVER AND MY NUMBER IS ON PRE PAID, IF I PHONE ACCOUNTS AND ENTER MY NUMBER IT SAYS THE NUMBER IS NOT DETECTED ON THE SYSTEM. CAN SOMEONE CONTACT ME FROM THE ACCOUNTS DEPARTMENT AND SEND ME PROOF OF MY ACCOUNT, IF THERE IS NOTHING. I DONT HAVE ONE MISSED PAYMENT ON ANY OF MY STATEMENTS AND I WILL PROCEED WITH LEGAL ACTION IF YOU CANT SUBMIT PROOF OF MY ACCOUNT BEING IN ARREARS

SEND ME PROOF AND CORRESPONDENCE VIA EMAIL

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2021, 09:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team