KM
Kitso M
1 reviews | Active since Sept 2019
06 Dec 2022, 11:53
*** service
Hi Vodacom Why am I paying for Sellos mobile phone insurance VODASURE POL*** I called yesterday and I spoke with a Team leader who said he will give me an update before the end of business he didn’t bother to update me. Can someone you call me and fix me matter. I call in and spoke with Thando and she didn’t help all she did I put me on home for more than 20 min and dropped my call cause clearly she couldn’t help me and I will provide please see the payment that was deducted
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Replies (1)Vodacom's replyOfficial
06 Dec 2022, 12:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Dec 2022, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
