*** service

I lost my contract SIM card with Vodacom, I bought a SIM card pick n pay in order for me to do a SIM swap. I was advised by 2of Vodacom employees that a SIM swap cannot be performed with a prepaid SIM card, I need to buy their SIM card, which I understand.

The problem is that none of Vodacom shops are open in Bloemfontein , went to game and Makro, both outlets are not allowing SIM card purchases. I'm sitting without data and I'm getting charged for a service that I'm not receiving.

Vodacom doesn't have a solution and I asked to cancel the contract since I can use their data without their SIM card,but they refused to allow the cancellation.

I can't wait for the lockdown to be lifted since I have assignments to submit..