*** Fibre Service

****tiest Fibre service department iv ever dealt with, first they say I need to wait 7 days for activation, which has already passed and still no internet on my Fibre line, then they tell me I need to contact vumatel(I pay vodacom not vumatel, any issues on vumatel side should be dealt with by vodacom as I pay you every month)the consultants put the phone down in my ear(no manners in the first place and second it’s your job to do telephone support) they keep transferring you as soon as you get to speak to someone. Vodacom wants me to pay almost R1000 for Fibre that I can not use or they can not give me service for, please arrange someone to collect the router outside the gate as that is where you will find it, I’m canceling all my vodacom products and already posted on all major platforms that vodacom is not trust worthy and has a **** attitude and service departments. I do remote support from home thus I need internet which vodacom cannot provide this I know how to deal with customers on a support desk and have an understanding of how it should Work, ups kill your people or employ people that have brains. To say I have been a customer for more than 15years this is a major let down on your side and I will now convince everyone I know to stay away from the high rates vodacom charges for **** service