JF
Johannes F
1 reviews | Active since Sept 2015
14 May 2020, 13:29
*** diens
I have accident damage insurance at vodacom. Now i had to clain and they dont want to cover the device because they never changed my insurance to my new device when i upgraded. I even have the insurance on my upgrade quotation. Still waiting to hear from them...
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 May 2020, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2020, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JF
Johannes F's updateReviewer Update
14 May 2020, 13:52ag wow I've been waiting for over 2 months now for someone to talk to me...
Maybe i need to move to a provider who is there for the customer!
Maybe i need to move to a provider who is there for the customer!
JF
Johannes F's update14 May 2020, 13:52
Reviewer Update
ag wow I've been waiting for over 2 months now for someone to talk to me...
Maybe i need to move to a provider who is there for the customer!
Maybe i need to move to a provider who is there for the customer!