Kagiso call centre agent with stinking attitude

<p>today i phoned vodacom to cancel my BIS and activate my new upgrade. i spoke to a very rude girl called Kagiso, who refused to give me her surname saying that they are not allowed to give out their surname which is bull****. she told me that she cannot help me as she is in customer service. i asked to speak to her team leader, she said they are all not around they are all alone so she will transfer me. on the call she sigh like i was boring her, she was not interested in what i was saying. im really really disappointed and i want to cancel my upgrade.</p>