KAAAAAK SERVICE. 2 MONTHS LATER STILL NO ANSWER

Today I spoke to a lady named Zandile from accounts who transferred my call to customer care and customer care I spoke to Sweetness who confirmed that she is a supervisor. But she couldn’t help also because apparently her system does not allow her to remove the status. She then transferred me to accounts where I spoke to a lady named Lesly Bouwer who told me that there is nothing they can do for me as my account reflects deleted an only the legal department can help me with this and there is no number I can call I need to send an email. I am not happy with this service. Someone needs to take responsibility for this.