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Apstle T

1 reviews | Active since Oct 2019

03 Oct 2019, 12:55

Ka-khaxani vodacom network coverage issue , Ref S4-3em22-26qy6

Hi Christelin

Thank you for helping us yesterday, but today I spoke to the lady by the name of Chevone, called me to tell me that there is nothing they can do, that I must just wait for update as putting towers require a lot of resource.

When I asked her to at least give us an update with regard to status of nodweni towers process to eract the tower she Said she does not know.

The community is frustrated by this lack of coverage and vodacom does not seem to know their own process.

Can we please get some tangible information regard the progress around this issue please.

We don't really want to seek other alternative to make our voice heard please priorities or at least connect us to someone in the planning department so we can atleast know what is happening.

Ref S4-3em22-26qy6 Why did vodacom close this request ? As the problem is not resolved, let them call us ***

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2019, 14:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team