1 reviews | Active since Nov 2015
K*K Service from Vodacom
<p>YOUR SERVICE SUCKS!!!!!!!!I have never had such poor service from any service provided, That is saying alot considering the level of serivice in this country. I called to cancel my contract and was convinced not to but instead downgraded to a cheaper more flexible option. But some how VODACOM disabled my caller id. Now I pay for a service I do Not receive and there is no resolution to the problem 12 days later. After struggling to get through to Vodacom to do a follow up I was met with the rudess, most *********** staff ever. And of course one ONE Team Leader or Manager is available in all of Vodacom. Ref: 1- ********** 858190 One would think that in the age or portability Vodacom would pride itself on customer service. Guess they are just too Big to bother about a small contract like mine. Regardless of the loyalty. Bet you they will call me very quickly once the debit order bounces ... YOUR SERVICE SUCKS</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
