K*K SERVICE FROM THE SAME STORE AGAIN!!!!

THIS IS NOT THE FIRST TIME I HAVE COMPLAINED ABOUT THE ****PY SERVICE FROM THIS STORE, DESPITE THE FACT, THE SERVICE IS STILL HORRIBLE.<br> <br> THE STAFF ARE WELL AWARE OF MY PREVIOUS COMPLIANT AND STILL HAVE NO REGARD IN PROPERLY SERVICING ME.<br> <br> I WENT INTO THE STORE TO REQUEST TRANSFER OF OWNERSHIP FOR MY CONTRACT AND I ASKED THE CONSULT FOR A LETTER CONFIRMING THAT I AM NO LONGER LIABLE FOR THE ACCOUNT ***NERSHIP HAS BEEN TRANSFERRED) AND HE GIVES ME A SCREEN DUMP AND TELLS ME THAT IT IS DONE.<br> <br> I CALLED CUSTOMER SERVICE THIS MORNING AND SPOKE TO SOMEONE FROM THE ACCOUNTS DEPARTMENT BY THE NAME OF PORTIA WHO ADVISED THAT SHE IS ABLE TO ASSIST BUT INSTEAD OF PLACING ME ON HOLD, PUTS ME THROUGH TO THE SURVEY AS THOUGH MY QUERY HAD BEEN RESOLVED. I CALLED BACK AND THE NEXT CONSULT TELLS ME TO RETURN TO THIS STORE. AFTER ADVISING HER THAT I AM NOT PREPARED TO DO SO, SHE ASKS ME TO RETURN TO ANY OTHER STORE BUT IT MUST BE PROVIDED BY A STORE- WHY THE HELL CAN CUSTOMER CARE NOT PROVIDE IT IF ANY OTHER STORE CAN PROVIDE IT?<br> <br> THE STAFF I HAVE DEALT WITH AT THIS STORE TALK A LOT BUT ARE INEFFICIENT AND INEFFECTIVE!