WA
Wiedaad A
1 reviews | Active since Nov 2018
19 Aug 2020, 15:36
*** Service
Constantly calling Vodacom about the bad signal & internet connectivity in the area. We were told the booster has been damaged a technician will be repairing it and we will have connectivity as before. This has been going on for months, calls are being dropped, at times no calls/sms or any other way of communicating, i cant even use the internet so horrible this service is. Its been impacting our business at such an alarming rate that we suffering financially. They don't think twice about debiting my account for the month even though their service is so ****ty. Calls have been logged but nothing changed! Frustrating, aggravating these words doesnt even come close to my everyday struggle with Vodacom.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
20 Aug 2020, 09:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Aug 2020, 09:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WA
Wiedaad A's updateReviewer Update
07 Sept 2020, 10:31THIS HAS BEEN GOING ON FOR MONTHS AND STILL IS NOT RESOLVED!!! WHEN I WAS TOLD BY AN AGENT THAT IT WOULD BE RESOLVED BY THE END OF AUGUST AND THAT HAS PASSED AND WE INTO A WEEK OF SEPTEMBER AND STILL NOTHING CHANGED
WA
Wiedaad A's update07 Sept 2020, 10:31
Reviewer Update
THIS HAS BEEN GOING ON FOR MONTHS AND STILL IS NOT RESOLVED!!! WHEN I WAS TOLD BY AN AGENT THAT IT WOULD BE RESOLVED BY THE END OF AUGUST AND THAT HAS PASSED AND WE INTO A WEEK OF SEPTEMBER AND STILL NOTHING CHANGED
