SM
Stefan M
1 reviews | Active since Dec 2017
06 May 2020, 09:38
*** DIENS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Ek is baie bedonderd vir julle mense. Ek het 23 April 2 ****rakte uitgeneem en vir julle konsultant Prince gevra ek wil n pre paid nommer gebruik as een van die ****rak nommers. Hy het gese ek moet die nuwe simkaarte he dan kan n mens dit verander dat my pre paid nommer n ****rak nommer word. Nou as ek bel kry ek verskonings dat dit gedoen moes gewees het toe ek die ****rakte uitgeneem het. Gaan luister na die oproepe en julle sal hoor ek het gese doen die verandering die dag toe ek die ****rakte uitgeneem het. Waarom moet ek so sukkel met julle mense om n klein simple eenvoudige ding te doen soos ek gevra het op 23 April. BEL MY!!!!!!!!!!!!!!
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Replies (3)
Vodacom's replyOfficial
06 May 2020, 11:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 May 2020, 11:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 May 2020, 20:47Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that Asa from the Retention Department is currently attending to your query and will be your single point of contact.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply07 May 2020, 20:47
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that Asa from the Retention Department is currently attending to your query and will be your single point of contact.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
SM
Stefan M's updateReviewer Update
07 May 2020, 22:07Dit is korrek, die man het my vandag gebel
SM
Stefan M's update07 May 2020, 22:07
Reviewer Update
Dit is korrek, die man het my vandag gebel