K***

I am highly disappointed in Vodacom Online Services. I ordered a phone online on the 13th May, and I realized the invoice had an incorrect address and called to change it and i called three times different days asking about this and they told me they cant change it i have to wait for dispatch, and when it was eventually done, I found out that the address of the package was not changed and delivered to incorrect address?!!!! i called again a consultant by the name of Lerato said she changed it on Friday, which to my suprise she did not, i called again Monday (19 May) only to find out that the package was already delivered and address not changed, i Spoke to Diseree and assured me she escalated the matter, which was lie again still no escalation no pickup and delivery of my phone, and today 20 May still spoke to Amanda who still didnt help. what must happen now? I am still waiting for someone to come back to me still no feedback!!! i don't know what to do anymore. Please sort this out!!