BS
Bilal S

1 reviews | Active since Oct 2013

17 Mar 2017, 13:55

Just wont change my account details

<p>For the past 4 months I've been phoning vodacom to change my account details. </p> <p>Every single month they take money off the wrong account. I've literally called about 8 times.</p> <p> </p> <p>Please fix this ******* and get professional!</p> <p>Vodacoms service is becoming terrible.</p>

0
Replies (1)
Vodacom
Vodacom's reply17 Mar 2017, 14:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team