Just when I thought it couldn't get any worse...

<p>I am unable to receive any email. After struggling for most of the afternoon, I called the so called "helpline". My first call was cut off twice, after a minute. The next call was received by a girl who was completely clueless. She put me on hold, then came back with a simple question, put me on hold again, another simple question, etc. Eventually, after 36 mins of not accomplishing anything, she said she would give me a reference number, the changed her mind and promised to call me back within 5mins. Needless to say, no call back... Not a wonder, there was clearly a huge party going on in the background, with plenty of screaming and laughter. So.. This is my second day without e mail. I called again this morning, only to be told by a surly woman that I had to take my laptop in to the nearest branch... Why do you have a helpline, Vodacom?????? </p>