JR
Jaco R
1 reviews | Active since May 2016
24 Mar 2020, 13:25
JUST WAKE UP AND HELP ME!
Good day, after several request to get this matter resolved i have to take it further now. Out of experience over the pas 12 years of being a vodacom client the only way of getting things done is by complaining on hello peter.
As you will notice my acc is very high and no one can tell me that. that also the reason why it has not yet been paid as i can not afford that
Can you please investigate and get it sorted out. it is a huge frustration working with a lazy and useless call center.
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Vodacom's replyOfficial
24 Mar 2020, 14:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Mar 2020, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team