Just ridiculous. Take a hike Vodacom.

Alright, so following issues with network speeds and problems with Netflix/Showmax I asked Vodacom to cancel the service, this was within 7 days of receiving the device. Numerous calls later, bearing in mind its almost impossible to get through to the right person as the call center staff transfer me from pillar to post (at one point being sent to business fibre) I got through to an agent who was able to assist however eventually transferring me to a supervisor/manager that promised to sort out the cancellation. I am beyond fed up now and need the service cancelled. I will not do this via the call center as it doesn't work. I have the SMS's confirming cancellation was received yet nothing has changed. Making it so much worse is the fact that I have only had 3G for nearly a week. I would like to go back to MTN who provided a stable and reliable service for two years. God knows why I changed to Vodacom.