RE
Rae E
1 reviews | Active since Jul 2019
02 Sept 2024, 14:53
Just please stop
Good Day Vodacom: Please be so kind and assist on how to block or stop spam SMS's from "Vodapay". I have stopped every conceivable tick box on the app, even received a SMS to say the "promotions" will stop. But to no avail, they just keep rolling in. It's already so frustrating to receive spam calls daily, but even requesting Vodacom to stop, they don't. I do not want a R150 voucher to eat at a restaurant. JUST PLEASE PLEASE STOP - ITS MY PHONE
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Sept 2024, 08:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2024, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Sept 2024, 13:35Dear Rae.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindly be advised that we were not able to make contact with you however responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindly be advised that we were not able to make contact with you however responded via email.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2024, 13:35
Official
Dear Rae.
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindly be advised that we were not able to make contact with you however responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office.
Kindly be advised that we were not able to make contact with you however responded via email.
Regards
Vodacom Consumer Website Team
Best regards,