1 reviews | Active since Apr 2011
Just plain bad service
<p>For the last 6 months, I have been (at random) restricted to view websites. Any websites. It either gives me error messages saying connection refused, or it gives me a page that says I am restricted to view "this" website. I have logged three (unanswered) calls now and have gone to Vodacom shops in both Pretoria and Cape Town SEVERAL times. My last visit to a Vodacom shop lasted over two hours. When I do go to Vodacom shops, they say I should phone customer care. When I phone customer care (which has also been SEVERAL times), they say I should go to Vodacom shops. Vodacom is rotten with incompetence.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
