pW
pieter W
1 reviews | Active since Jan 2016
10 Jan 2016, 21:32
JUST PAY AND SUFFER
Why do they give you the option of selecting when you as a customer of VODACOM want to be debited and you are not debited on the selected date.<br> <br> 1. Then they just cut-off your cellphone from using it ***!!!<br> <br> 2. When you call them they if they answer they say your phone is activated but still you can't make any calls.<br> <br> 3. Sometimes they answer and just drop the call that's why it took me 4hours and 58 calls just to fix this ****.<br> <br> And by the way this happened to from 2 January 2016 and I was only debited 2days after this incident.<br> <br> ****ING **** SERVICE FOR A CELLPHONE COMPANY!!!
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Replies (1)Vodacom's replyOfficial
11 Jan 2016, 08:28Hello PHWessels,
We acknowledge receipt of your query and we truly regret taking note of your experience.
We will look into this matter and see how best we can assist.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
We acknowledge receipt of your query and we truly regret taking note of your experience.
We will look into this matter and see how best we can assist.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
Vodacom's reply11 Jan 2016, 08:28
Official
Hello PHWessels,
We acknowledge receipt of your query and we truly regret taking note of your experience.
We will look into this matter and see how best we can assist.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
We acknowledge receipt of your query and we truly regret taking note of your experience.
We will look into this matter and see how best we can assist.
We apologise for any inconvenience caused.
Regards
MK
Consumer Website Team
