Just NEVER a good experience with Vodacom

I have opened up 3 accounts with Vodacom... to date I have NEVER had a good experience with Vodacom.<br> <br> they debit and credit accounts and still try take an unpaid fee when! not only does the call centre lack training but so do there shops. <br> <br> Vodacom in festival mall never do what they are supposed to OR get it right.<br> <br> how can any company just debit and credit then charge for their mistakes?<br> <br> how can 3 contract go so horribly wrong?<br> <br> Neither the Shop nor call centre know of call back either!