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kevin B
1 reviews | Active since Apr 2013
25 Sept 2025, 09:01
Just need to know if it's approved or not
On 22/09/2025, I submitted the application.
On 24/09/2025, I submitted all the required documents.
This morning, I contacted Vodacom Online. Unfortunately, the first lady I spoke to dropped the call, and the second requested the same details again.
All I would like to know is whether my application has been approved — yes or no. I kindly request that this be clarified directly, without being sent back and forth, as this is the reason we complete the process online.
Kind regards,
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Sept 2025, 10:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2025, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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kevin B's updateReviewer Update
26 Sept 2025, 15:38I must say vodacom is really dragging this application. The lady I spoke too yesterday advised to call me back yesterday after a hour.Today again when calling in they advise me I need to resend documents. I have received 4 credit hard request on my ID number from vodacom but still no out come
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kevin B's update26 Sept 2025, 15:38
Reviewer Update
I must say vodacom is really dragging this application. The lady I spoke too yesterday advised to call me back yesterday after a hour.Today again when calling in they advise me I need to resend documents. I have received 4 credit hard request on my ID number from vodacom but still no out come