JUST MACHINE GENERATED RESPONSES FROM VODACOM - PATHETIC

I complained so many times about Vodacom who just keeps on billing me incorrectly, HERE ON HELLOPETER.COM - BUT IT APPEARS IT DOESN'T HELP .

I downgraded on 5 September 2017 to Smart TopUp S. I was given Smart TopUp S for R 159.00 as well as 1 Gig promotional data for 1 year and FREE caller ID as was indicated to me by Oscar on 17 October 2017 (ref no: 1- ********** ********** ) But again AND AGAIN AND AGAIN (EVERY MONTH) they billed me WRONGLY R 279.00 for the Smart Top Up S and R 249.00 for the Promotional My Gig 1 and R 9.50 for the Caller ID. I'M GOING TO CANCEL MY DEBIT ORDER TO VODACOM ON WEDNESDAY 6 DECEMBER AND WILL ONLY ACTIVATE MY PAYMENT WHEN VODACOM SORTED OUT THIS PATHETIC HANDLING OF MY ACCOUNT. I'M SURE A COURT WILL RULE IN MY FAVOUR. PATHETIC, PATHETIC, PATHETIC, PATHETIC, PATHETIC, PATHETIC, PATHETIC!!