DW
Douglas W
1 reviews | Active since Mar 2010
08 Nov 2021, 20:30
Just lies and lies
We have no Internet and it's going into 2 weeks with lies of things being fixed. They keep saying they are escalating the matter but absolutly nothing happens. It's madness. Do they note believe in their service and the importance of it?
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Vodacom's replyOfficial
09 Nov 2021, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team