jD
jayson D

1 reviews | Active since Jan 2013

11 Jun 2016, 11:40

Just letting you know Vodacom

<p>2 weeks ago I was contacted by a company with a Durban telephone number representing vodacom, they offered me a new data bundle which was cheaper than the package I have on my current number, I specifically asked the guy is this a new contract or is it adding to my number that I have. The guy told me that it was just adding to my number so I can cancel the month by month data package I have. I now see on my account that I have yet another contract for this package which means I can't use it on my phone as it came with a mobile WiFi device. I was not impressed by this as I would've preferred the data bundle to be added to my number so i can save some money not have to give you more money for a sub standard service where I can't even get data signal in my own house. </p>

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Replies (2)
Vodacom
Vodacom's reply12 Jun 2016, 07:03
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team

Vodacom
Vodacom's reply18 Jun 2016, 08:16
Official

Kindly note your Hellopeter Complaint has been reviewed and addressed.

Please refer to our recent telephonic consultation.

Warmest Regards

Elroy