1 reviews | Active since May 2010
Just leave me alone, i do not want to be informed about depleted data.
I was contacted by vodacom complaints department and i was promised that i will never receive SMSs from Vodacom altogether. This was after i wrote a complaint about SMSs i receive at midnight. Here we are today, i am still receiving SMSs from Vodacom about depleted data. I do not want to receive those sms because you also send them at midnight. In addition to the above, section 12 of the Regulations to the CPA prescribe the prohibited times for contacting consumers at home (this includes via telephone, SMS or email). You are not allowed to contact me between the hours of 20h00 and 08h00, which is exactly what you are doing. Just leave me alone, i do not want to be contacted about depleted data.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
