ML
Martha L
1 reviews | Active since Mar 2026
03 Mar 2026, 13:34
Just keep on debiting my account with any amount they want
I had a contract with Vodacom. The contract was cancelled on 28 February 2026.
The last invoice i received was for an amount of R111.80 BUT Vodacom tried to debit more than R300.00 from my account.
I don't understand why Vodacom just keeps on debiting whenever they want and any amount they want??
I think my account must be reviewed closely to see where the problem is?
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Vodacom's replyOfficial
03 Mar 2026, 15:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2026, 15:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team