wC
wesley C

1 reviews | Active since May 2016

02 Mar 2018, 16:21

Just irritating

I am receiving automated calls saying if I want to stay connected to SAs best network I must pay .

If you were SAs best network you would realize I have already paid on the 1st. They way I have for the past 17 years !

Sort your stuff out ... it’s irritating .

P.S I actually paid 5 rand more than I was supposed to ...

0
Replies (2)
Vodacom
Vodacom's reply02 Mar 2018, 16:39
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Mar 2018, 15:25
Official

Good day

Thank you for taking my call; our accounts division advised that the system will soon reconcile and the automated calls will cease.

We apologise for any inconvenience caused.

Regards

Moddy

Best regards,