Just had enough!

<p>I have a top up contract at Vodacom and get my spesific airtime every month, which I then convert to data via *111# One timeI chose the 'every month' option instead of '30 days' once off to buy my data. Since then, Vodacom debits my montly top up as well as the extra 1Gig that I had purchased by mistake. I understood then that it was my own fault so I went to the Vodacom in TygerValley to make sure the same thing doesn't happen the next month. According to them that day they fixed it and Vodacom won't be detucting it again. Next month came and they dectucted it from my account again. I went to the customer service in Somerset West to fix it for me, but their system was offline and could not help me that week, which I thought was pathetic. I went back the next week, they filed my request and promised it will be fixed that day. I got a message on my phone saying that it has been resolved. Next month they detucted it AGAIN so I had to go back, which their excuse were there are no proof that it has been cancelled. The meassage confirming was not enough. I went back this week, but they could not tell me what the status were because the responsible person has not come back to them yet. I am still waiting.</p>