1 reviews | Active since Jul 2017

22 Aug 2017, 06:59

just give back my data and airtime

Last night i was busy messaging on whatsapp and noticed the messages do not want to go through. I restarted my phone and then got a message saying my bundle has been depleted. Airtime and data gone. Same thing happened to my fiance last night...it is a shame, i just took out a contrac with vodacom and dis is what i get

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Aug 2017, 11:36
Official

Dear Ronwan Van Neel.

Thank you for your patience.

I've responded to you via SMS with feedback.

Regards,

UW