1 reviews | Active since Sept 2016

25 Sept 2016, 22:46

just gad a tablet and cell phone ******

<p>Tried to ring help desk at vidacom 111.</p> <p>Eventually get told i have exceeded permitted call try again on the second!</p> <p>Not aware of call lillits!</p> <p>Even the option 4 is reporting ****** ohones why are vodacome applying limits on that ..it should be open.</p> <p>There is a reason lots of calls a new wife unit and packet to set up..plus agents lie and dont deal.</p> <p>I was told one evening we understan problem we have had a few like that and are working on it..will send regerence number...</p> <p>No number comes.</p> <p>Ring bext day go through channels who.inform.me no complaint listed.</p> <p> </p> <p>So vodacom 111 hrlp line...needs sorting out big big time</p>

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Replies (1)
Vodacom
Vodacom's reply26 Sept 2016, 07:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team