Just for you...Just for who?
<p>I switched from contract to prepaid. This JUST FOR YOU is advertised on all my platforms and menus, but as soon as I try and buy any of the deals advertised there or in the promotions section i get an error message!</p> <p>An unexpected error has occured. please try again later.</p> <p>As i have tried this for over a week now, when is later? I can only buy airtime or the normal data bundles.</p> <p>I have reported this 6 times alread and logged 2 call backs. No one can tell me why i cannot switch my airtime to buy data bundles or any of those deals advertised.</p> <p>Consultants just pass the bucket, I spoke to supervisers even the IT department. Why would i ever support Vodacom again to open a new contract if their prepaid service is this bad and advertising false promotions!!</p> <p>I am sick of being placed on hold and getting no explanation or solution.</p> <p>Do i need to port my numer to get service?</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
