1 reviews | Active since Jul 2015
Just for you
I bought 180 Minutes today (21/07/15). With my understanding I'm suppose to get 60 minutes for 3 days. However when I check my balances. It reflects 48 minutes. Left on the 23rd! That days hasn't even come yet and I don't have the 60 minutes? It's not impossible , balances for tomorrow don't even show. I have called asking for explanations but always left confused. This continues to happen and I am honestly tired and I feel cheated. I can not be offered bundles hoping to be getting value for money and constantly be worried about being ****med. Please be honest to your customers. I have 4 different Vodacom numbers I use for data and calls because I am self employed. All of which I spend a lot of money a day for airtime and data. These numbers are active everyday.
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
