EW
Erin W

1 reviews | Active since Dec 2012

19 Oct 2017, 13:12

Just For Who?

Hi, I have been purchasing these Just For You bundles for voice minutes from VC to other networks. They deduct R12 each time I do it and I never get the minutes. I tried again today just for hope and still nothing. When I called the call centre I never received much assistance as per usual. I just want the minutes due to me for VC to other networks, have purchased this bundle about 4 times and have never received the minutes.

0
Replies (3)
Vodacom
Vodacom's reply19 Oct 2017, 14:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Oct 2017, 15:32
Official

Good day,

Feedback has been provided.

Regards,
RM

EW
Erin W's update20 Oct 2017, 15:36
Reviewer Update
Hi, No feedback has been given and please read the above once again.... Thanks Erin