1 reviews | Active since Nov 2016
Just don't care-No signal in my area.
<p>I currently have no Vodacom coverage in my area, I recently moved and called Vodacom prior to moving regarding installation of an antennae, all the neighbors around me have antennae to get coverage, my direct neighbor has a Vodacom antennae, I informed Vodacom via there call center and called back on two other occasions, they informed me they have given it to Technical who will contact me, I have had no contact from anyone, I work from home and none of my clients can contact me, can someone please assist, I definitely need and antennae and internal booster, I'm in Moreleta Park, I'm unable to work and have to travel to Randburg to work. If some caring person from Vodacom can help either email me or WhatsApp call me I luckily have fiber but no landline no. Please !!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for taking the time to raise your complaint with our team.
Our record indicates Service Request *** is still pending with our Network
I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Dear Customer
Thank you for taking the time to raise your complaint with our team.
Our record indicates Service Request *** is still pending with our Network
I have now handed it over to our Network Co-coordinator for further assistance and they will make contact with you soonest.
We do apologise for the inconvenience caused to you.
Regards
Consumer Website Team
Consultant contacted me to inform me a tower would be installed in 6-9 months, I said this was rediculous they also said it would take 6-9 months to have a antennae installed they informed me would be better to go I store to purchase a booster, I said not acceptable please get manager to contact me they said they would no contact yet. I called the Vodacom 4U store in Centurion and was informed a booster I would require was R9999,99 I stopped breathing this is the cheapest one, when I check on Vodacom coverage map my address has 2-3G and 4G coverage, I tried finding out about third party solutions but evedently this is against Icasa regulations, don't want to drag Icasa into this please Vodacom help me my ajoining Neighbour has a Vodacom antenna and can just run cable and install booster less then 20meters away. I work from home and this is ****ing me long standing account holder with multiple contracts. PS store said I must call 082 111 this is were I started so sad thought my loyal Vodacom would sort me out. Sorted my Neighbour's out but won't sort me out
Consultant contacted me to inform me a tower would be installed in 6-9 months, I said this was rediculous they also said it would take 6-9 months to have a antennae installed they informed me would be better to go I store to purchase a booster, I said not acceptable please get manager to contact me they said they would no contact yet. I called the Vodacom 4U store in Centurion and was informed a booster I would require was R9999,99 I stopped breathing this is the cheapest one, when I check on Vodacom coverage map my address has 2-3G and 4G coverage, I tried finding out about third party solutions but evedently this is against Icasa regulations, don't want to drag Icasa into this please Vodacom help me my ajoining Neighbour has a Vodacom antenna and can just run cable and install booster less then 20meters away. I work from home and this is ****ing me long standing account holder with multiple contracts. PS store said I must call 082 111 this is were I started so sad thought my loyal Vodacom would sort me out. Sorted my Neighbour's out but won't sort me out