1 reviews | Active since Jul 2016
Just deduct MONEY off account for NO reason
<p>Vodacom just deduct R600 MORE (for no reason)on my account via debit order. Been on the line for 2 hours now with VODACOM and NO one can assist or explain to me why?? I have a MORE DATA 2G Contract on my phone and thats it - WHY DO I HAVE TO PAY R600 extra for WHAT?? When I phone in I have to wait 30 MIN for someone to take the call, then when they cant help me they just keep me on the line??? ABSOLUTELY PATHTETIC!!!! Please REFUND THE amount</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team