NS
Natasha S

1 reviews | Active since Mar 2012

08 May 2018, 12:33

Just Close My contract !!!! I hate Vodacom and its people

I am tired of giving the same sad story on hellopeter . Below is the number of people that I have spoken to and have done nothing after 1 month. Just close my account with Vodacom , this is a useless company and customers are the least of their interests. The people that they employ have zero customer centricity and can care less !!! I am done .... Why do these people have jobs if they can not do anything ???? So many people who can do simply nothing -disgusting 1. ********** ********** ********** ********** **********

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Replies (1)
Vodacom
Vodacom's reply08 May 2018, 13:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team