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Corne C
1 reviews | Active since May 2016
22 Jul 2020, 08:26
Just can’t get it right
My account was closed 2 years ago. My ITC report showed an outstanding amount. I enquired this with Vodacom, and paid the amount of R9.93 on 28 April 2020. However this account still reflects on my ITC report. Please correct and close the account.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Jul 2020, 08:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jul 2020, 08:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CC
Corne C's updateReviewer Update
26 Jul 2020, 12:19No contact yet
CC
Corne C's update26 Jul 2020, 12:19
Reviewer Update
No contact yet
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Corne C's updateReviewer Update
17 Aug 2020, 09:25This account is still reflecting as outstanding on my Itc Profile. Please fix it
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Corne C's update17 Aug 2020, 09:25
Reviewer Update
This account is still reflecting as outstanding on my Itc Profile. Please fix it