1 reviews | Active since Oct 2016

02 Feb 2023, 11:49

Just cant get it right...

Please can someone assist...

My new contract kicked in on the 1st of February however it is not the same contract negotiated with the consultant Michaela Pillay (Retentions)

I should be getting 1,000 minutes and 50gig of data for R880p/m.

On the portal no data is showing, my bill shows in excess of R1,000 already and my R130 airtime is decreasing for no reason I can understand.

Please assist urgently

Gareth Levinsohn

0
Replies (2)
Vodacom
Vodacom's reply02 Feb 2023, 12:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update02 Feb 2023, 16:54
Reviewer Update
Please can someone call me...