JW
Judy W

1 reviews | Active since Mar 2013

28 Sept 2015, 08:41

JUST CANT GET IT RIGHT

Since May 2015 I stopped receiving my invoices and statements via email. I phone every month trying to sort this out. Have spent hours on the phone. Everytime they assure me it is sorted. Once again received no statements. Maybe I should just quit paying for a few months. So sick of the pathetic service. I refuse to make one more call to any call centre. Phone me back.

0
Replies (1)
Vodacom
Vodacom's reply28 Sept 2015, 10:04
Official
Hello judyward,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM