cT
cheryl T

1 reviews | Active since Jun 2017

24 Oct 2017, 12:27

Just cant get a explanations for an item on my statement

3 months and no help, no invoice sent, issue not resolved

0
Replies (2)
Vodacom
Vodacom's reply24 Oct 2017, 12:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Oct 2017, 12:39
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
RM