Just cancel the contract, not in need of the service!!!

Vodacom Could you please cancel the SIM card contract ***, from December 2023 I’ve been saying I’m not even using the SIM card yet you keep deducting, I’ve called many times even went to the branch with no assistance. After I call you keep saying you’ll send an email yet you never do that and still continue deducting

Also if there’s anyone in this platform who had a similar problem, please advice because I’m not winning with vodacom