1 reviews | Active since Sept 2016
Just brushed aside
<p>I made a complaint on hello peter on 3rd January 2017 and the feedback i received was **********. Vodacom took away around 12 Gb of data from me on 1 January 2017. their feedback is that i used it up but they cannot provide me wih proof. i have proof that i am supposed to have 12Gb of data left. </p> <p>the other part is that I was told as a "gesture of goodwill" they would give me 1Gb of data. all i was given was 500Mb.</p> <p> </p> <p>Vodacom is constantly short changing me and have ****** datato the value of R1800 and re-imbursed me with R99 worth of data.</p> <p> </p> <p>how does that even sound remotely fair?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
