JUST BLOCK A LINE FOR NJE!

I am very annoyed with your people! I am in arrears by not even a full month as I have paid towards it! YOU smsed me to make an arrangement. I rep**** to the message and have NOT received anything since! This amount I am waiting to be debited off my acc at month end with my normal debit order. I have NOT done an eft as I know you will have a debit running for this already! If not, then COMMUNICATE and I will eft, however if I do this and you try debit the arrears with my normal debit, I will NOT be happy! You guys are pathetic! Not even 1 full month outstanding and you block my line! Not a good provider at all!