1 reviews | Active since Oct 2011
JUST ANOTHER GREEDY CORPORATE
IMPOSSIBLE TO DEAL WITH VODACOM. I AM ON A NEW 24-MONTH CONTRACT, BUT SUDDENLY, WITHOUT NOTICE, MY MOUNTLY AMOUNT HAS GONE UP BY ABOUT 50R. THE PEOPLE IN ACCOUNTS SAYS THIS WAS AN ERROR, BUT THE MINIONS AT CUSTOMER-UNCARE CANNOT DEVIATE FROM THEIR PRESCRIBED SCRIPTS, SO NO MATTER HOW MANY MINIONS YOU TALK/YELL/SWEAR AT THEM, IT IS TO NO AVAIL. THIS HAS BEEN GOING ON FOR 3MONTHS AND AT THIS STAGE VODACOM IS JUST GIVING ME THE RUNAROUND / HAS NO INTEREST IN RESOLVING THIS OR THE BEST INTEREST OF THEIR CUSTOMERS. I AM NOT HERE TO INFLATE YOUR ALREADY BALLOONING PROFITS - I WANT WHAT I SIGNED UP FOR: NOTHING MORE, NOTHING ****ING LESS
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
