Just absolutely useless!!!

<p>I dont think that I have ever dealt with such an imcompitant service provider!! Going around in circles and issues NEVER get sorted out! Pathetic stafff that does not have a clue about customer service. Have ported to Cell C over 3 months ago, reason,almost no reception in my area and terrible customer service. Have informed them in November that I am moving my contracts due to this and that they need to revoke the early cancelation fees as its pointless having Vodacom as a service provider and have no reception at home. Obviously they dont care about losing 8 contracts! Well we are in April now and still not sorted after various conversations with different departments. Their system obviously does not link with the different departments as I have to go over the same frikken story with different consultants everytime!!! Then finally last week they informed me that they have realised the bad reception in my area and planning to put a tower up sometime!! Wow...sometime! So I asked the consultant to put it in writing so I can use it as proof with cancelations department...guess what...still waiting!!! Well Vodacom...wake up!!! People have had enough of your bad and expensive service! Be sure that i will report this to the ombudsman!</p>