Just a review on Vodacom's service package as a whole.

Vodacom apparently offers you the best netqork access in South Africa yet my sim which has been able to catch 4g network all this time, is now only able to get a 2g connection. Its was so bad that i had to get a MTN sim and there i have no problems. I would buy 1gig data for the day and at the end of the day i would still have 800+mb left because of Vodacom's lack of service. Many fo my friends have moved over to another network due to the sudden decline in network access with Vodacom.

Then we get to their call centre, another way vodacom is failing their consumers miserably. No phone etiquette, you would hold for 30 mins to get to someone and when the call goes through to someone you can hear people laughing in the background and the **** your call is ended. No follow ups ever. Everytime when i get a new phone with vodacom i always have to complain about no follow ups or people not doing what they said they would.

Sometimes I buy data and then **** 2 mins later data is gone. Explanation "your data purchase was not sucvessful thus you used airtime and airtime goes quick".

I got an sms once that asked if i wanted to stop using out of bundle data meaning when my data is depleted my airtime would not automatically be used. And i loved this but its not happening. The other day i received a sms advising you have used R85 out of bundle data. I was so angry because i thought i switched. Explanation, we cannot explain the matter.

I am officially leaving the Vodacom network and will be moving on. I have complained about this network for too long. Vodacom you guys need to figure out a way to rectify these issues. You might end up like Cellc with a decline in users.

I hope someone contacts me and listens to what i have to say as a former client. I dont use the number below anymore do please email me.