GJ
Gail J
1 reviews | Active since Nov 2014
05 Oct 2020, 13:21
Just a number.
So here I wait and wait and wait. Three months and still no success with a Vodacom representative coming to test/repair my booster aerial. I have had a number of phone calls making promises about coming out to my farm and even an SMS from Vodacom asking me to rate their service in respect of my query which has been resolved. How can I rate a query that has not been resolved. ?????
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Vodacom's replyOfficial
05 Oct 2020, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team