Just a bit disappointed in Vodacom

Item: Vodacom
Rating: 1
Author: Johana T

I love vodacom and to my knowledge I have been paying well. I just go declined for a Credit card because I was listed as not paid in April 2021. I checked the date when I paid and I paid in the 24th of April 2021 and it was paid in time. Please urgently assist to clear my name on the bureau. Account number is I***-2

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Replies (1)

Vodacom's replyOfficial

14 May 2021, 13:56

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 May 2021, 13:56

Official