FW
Fiona W
1 reviews | Active since Jan 2019
05 Mar 2019, 13:29
Just 4u tickets
I was a sucker for buying just4you gigs. Just to be informed that it is not working? Theft of money and false adverti*****t. Operator asked me nicely not to buy anymore, as there is a problem. Next moment, I get a rating sms on how it was resolved? Still no money back. By the way, they couldn't resolve my roaming January in Nieu Zealand either. Had to land here before they could assist....
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Replies (2)
Vodacom's replyOfficial
05 Mar 2019, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Mar 2019, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FW
Fiona W's updateReviewer Update
05 Mar 2019, 15:05No! It was on your app.
FW
Fiona W's update05 Mar 2019, 15:05
Reviewer Update
No! It was on your app.